Offshore Outsourcing of High-Tech Services: How Far Does India Benefit From Its IT and ITES/BPO Outsourcing Industry?
The existing literature on offshore outsourcing focuses almost exclusively on the extent of job losses in the home country, and the plight of the unemployed worker whose white-collar job has been outsourced. The impact on recipient countries is rarely examined in the debate on offshore outsourcing. This paper attempts to close this gap by examining … Read more